We have a 24-hour request for return policy, which means you should contact us within 24 hours since the item was received. In addition, the item must reach us within 6 days from the day you made the request for return.
Damages and issues
Please inspect your order upon receiving it and contact us at hello@birubeeru.com within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send the new item to you.